1.       What are your hours? 

We are open from 8AM until 4:30PM during the fall and spring semesters and 8AM to 4:30PM during the summer and semester breaks.  We take our last patient at 4PM. Please allow adequate time for appointment.   We are closed on weekends, Christmas week, and official University holidays. 

Click here for a list of after hours clinics

 

2.       Do I need an appointment?

Student Health functions like an urgent care clinic.  If you are sick or injured, you can walk in and be seen on the spot.  

We require appointments for:

Well Woman Visits

Physicals (sports, employment, etc)

Travel Visits

Wart Removals

Counseling Services

 

3.       How long will I have to wait?

We pride ourselves on getting patients evaluated and back to class as quickly as possible.  If you are in a hurry, we recommend you avoid coming early in the morning (8-9 AM) and during lunch (11AM -1PM).  Outside of those busy times, the wait is usually minimal.   Mondays and Fridays tend to be busier than mid-week. 

 

4.       I missed a class/test/work can you write me an excuse?

Student Health will only provide a document that the student was in the health center at a specific date and time.  We cannot release any details of the visit, including diagnosis and treatment.
We will time and date the note for the day of the visit only, and not for any prior or future days.
We do not have the authority to exempt students from classes or exams.   That is up to the discretion of the professor.

The student must be present when the verification is written.
The student will be responsible for delivering the document.

 

5.       Do I need insurance to be seen?  Can you bill my insurance?

The student health fee covers visits with the providers.   Insurance is not necessary to be seen at Student Health, and there is no copay to see the doctor or physician assistants.  However, we recommend every student carry health insurance to help cover emergencies and services not provided by student health.

If you need blood work, X-rays, referral to a specialist, etc. we can discuss whether to bill your insurance or whether you want to pay out of pocket. 

 

6.       Do I have to pay the student health fee?

Yes, all students are required to pay the student health fee.  While the student health fee provides for visits with the doctor and PA’s, it also covers much more.   The student health fee also provides funding for counseling, disabilities, and student wellness.  These funds help provide for a variety of wellness programs on campus.  Student Health is also responsible for oversight of the immunization and tuberculosis policies on campus, to ensure a safe environment for all.   Even if you never step foot in the Student Health Complex, you will experience the benefits of the student health fee at some point.   

Please note the student health fee is NOT INSURANCE.  We recommend every student carry health insurance to help cover emergencies and services not provided by student health.

Students can purchase health insurance through Aetna.  Information on student health insurance is available online

 

7.       What is NOT covered by the student health fee?

If addition to access to physician and physician assistant services, the student health fee provides you to access to reduced prices for many labs and medications.

Copays can be paid in cash, check, or billed to Joe’SS.  We also accept Visa, Discover Card, and Master Card. 

Please note that IEP Students (Intensive English Program) are required to pay for all charges at the time of visit.  IEP students cannot bill charges to Joe'SS.  

We charge a nominal fee for the following:

Some prescription medications (some medications are no charge, others cost between $5-$35)

Blood work and other tests (like pap smears, cultures, blood counts, etc.)

Some orthopedic splints, braces, and other medical devices 

Immunizations

Wart removal and other special procedures

 

8.       Will my parents find out that I was there?   

By law, we cannot disclose any medical information to another person, unless we have written consent signed by the patient.   This includes spouses and parents if the student is over the age of 18.

If you want us to provide information to a parent, spouse, or your doctor back home, please let us know and we will be happy to do so. 

If you were to incur a charge and choose to put it on Joe’SS, it will be posted as “student health charge”.  It will not specify what the charge is for. 

 

9.       My child is sick, can you tell me what is wrong with him? 

If your child is 18 or older, he or she is a legal adult, and his or her privacy is protected confidentiality laws.  Legally, we cannot even disclose whether or not the student has been seen at Student Health.

We understand that having a sick child can be very scary for a parent, but at the same time we must assure privacy for our patients and also follow the law.  

Your child is the best source of information in this situation.    

If you know your child is coming to Student Health and you would like to speak to our staff, the best thing to do is ask him to fill out a medical release form while he is in our office.  We will be happy to speak with you as soon as we are granted permission. 

 

10.   Do I still need to have a doctor back home? 

Student Health functions as an urgent care clinic.  Our mission is to take care of you if you are to get sick or injured while you are on campus. 

We do not take the place of your primary care physician, and do not manage chronic medical problems. 

 

11.    Who will I see when I come to Student Health?

Our medical staff consists of three providers:  one physician and two physician assistants.  A physician assistant (PA) is a medical professional who works as part of a team with a doctor. A PA is a graduate of an accredited PA educational program who is nationally certified and state-licensed to practice medicine with the supervision of a physician.    PA’s can perform physical exams, diagnose illnesses, write prescriptions and order diagnostic tests. 

Patients can choose which provider they see and can request to see the physician at any time. 

 

12.   Can my spouse/child come to student health?

Student Health only takes care of students that have paid the student health fee.  We do not take care of family members, friends that are not enrolled at S&T, visiting scholars, faculty or staff. 

 

13.   Can I come to Student Health for workplace related injuries?

No, Student Health does not accept Worker's Comp cases.  For campus work-related injuries, please follow these instructions  Worker's Compensation and Risk Insurance